With our cloud based application you are able to access our features and work from anywhere across the globe.
Automatically dial your contacts using just about any device, including mobile, voip, landline, or desktop.
This makes it easy for you to place your calls when your contacts are most likely to answer using the data we have found. We offer call tracking by time of day, geo-location, lead source, lead quality, and employee performance.
Each user will receive a maximum of 10 local numbers of their choice.
Purchase toll free 1 800 numbers & vanity numbers using your Autodialer portal to complete the transaction.
Create unlimited extensions easily as well as call routing rules for all of your employees and departments
Each of your extensions can have a custom voicemail greeting
Our voicemail to email transcription service allows you to easily get through your voicemails.
Make it easy to maintain relationships with contacts with screen pop, as you instantly view every detail and previous interaction the second the phone begins to ring.
Segment your lead lists and call each contact making it easy to meet your segmentation criteria.
Never miss a call again by forwarding incoming calls to the next available agent.
Enjoy two way business texting, text forwarding, Mass Text Messaging and sms autoresponders.
Become even more productive by quickly moving on to the next call as you drop voicemail messages to recipients who are unavailable.
Our analytics allow you to review detailed call, text, and usage data allowing you to make informed business decisions that help you to improve and grow.
Easily track inbound calls by geographic location, call source, and time & day so you can keep a close eye on trends and make marketing adjustments that make a huge difference.
Tailor call dispositions for things like lead tracking, source of lead, and quality score.
Call Center Dialer™ is what you would call a roll based dialing platform. This means you are able to assign each employee a role and then control access to each feature.
When you increase your agent talk time by dialing three contacts at once, your agent will speak with whoever answers the call first.
Get an idea of call abandonment rates. You can also toggle down dialing rates based on thresholds, and set a recorded message to play when calls are abandoned.
Call Center Dialer™ offers a suite of integrations through Zapier and various 3rd party services.
With our Open API our clients can integrate Call Center Dialer™ into any application.
We built Call Center Dialer™ to allow single users and small businesses take advantage of enterprise level technology, allowing small businesses to enjoy all of the same benefits as larger businesses. The majority of other dialers require you to have at least 3 users, you can get started with Call Center Dialer™ today and only need one user. We flourish as your business does the same.
A cost effective system is required in a high turnover environment. This will allow you to onboard and train new employees in barely any time whatsoever. Call Center Dialer™ has no contracts so that you can easily reassign user licenses to new employees. In just moments, you can scale the number of user licenses up or down to meet your current staffing needs. Highly interactive walkthroughs and training ensure new employees settle in quickly, so that you can bring in new call center operators in record time.
Call Center Dialer™ is a dab hand at operating a dialer in a prison call center, as well as other high security environments. You will be presented with numerous options, depending on the level of security that you need. Our unique auto-dialing solution doesn’t require agents to sit in front of a computer, so making calls is easy. All you need to do is provide each agent with a phone that’s locked into dialing one external phone number, and your agents will then be able to dial into your Call Center Dialer™ access number, enter their access pin, and start auto dialing contacts in the lists that you have given them access to.
Whether in a coffee shop or the car, dialing while on the go has never been easier. Simply dial wherever you may be when you have a minute spare. This is a uniquely versatile dialing platform that is more versatile than any other on the market today, helping to give users a boost in this competitive industry. You can utilize our desktop app or dial in by mobile or desktop phone, disposition your call outcomes, and view your call analytics allowing you to keep momentum up and auto dial absolutely anywhere across the globe.
Your sales agents need to be able to follow up and keep leads warm without being chained to their desks. Using Call Center Dialer™, your agents will be able to segment leads and efficiently auto-dial each contact using their mobile phone. Full reporting on agent activity will be provided by Call Center Dialer™ so that you can hold your sales reps accountable, ensuring that they are engaged and that you are on track to meet targets.
Everybody knows that generating outbound calls is key for any successful real estate agent or agency. With Call Center Dialer™ you can follow-up with your clients, call expired leads, prospect for new listings, and more - all of this using your cell phone. Our system allows you to make 3 times the amount of cold calls as you prospect for potential sellers and buyers.
The rich features provided by Call Center Dialer™ enables you to keep your remote employees productive while working remotely. Tracking their productivity levels and holding them accountable has never been easier with our agent performance tracking reports. You will also save on costs and a ton of hassle as there is no need to ship the employee a phone or computer, providing they have a cell phone, landline, or voip phone. Call Center Dialer™ provides the ideal solution for this with interactive walkthroughs and guides, ensuring each employee is fully trained without the need to go anywhere.
