Why should I choose Call Center Dialer™ over other dialing software?
Call Center Dialer™ delivers enterprise-grade auto and predictive dialing at a fraction of the cost of legacy platforms. You get a feature-rich system — including built-in talk and text — whether you're a solo agent or running a 100-seat call center. No hardware required; dial from your desktop, mobile device, or landline from day one.
How much does Call Center Dialer™ cost per user?
Pricing starts at $49.95 per seat per month for the Automatic Dialer and $169.95 per seat per month for the Predictive Dialer. Every plan includes unlimited talk and text with no hidden fees. You can mix seat types to match your team's workflow and scale up or down any time.
What is the difference between Auto Dialing and Predictive Dialing?
An Auto Dialer dials one number at a time and connects the agent as soon as the call is answered — ideal for smaller teams or compliance-sensitive campaigns. A Predictive Dialer uses algorithms to dial multiple lines simultaneously and routes live answers to available agents, maximizing talk time for high-volume call centers. Call Center Dialer™ offers both.
Is there a free trial available?
Yes. Call Center Dialer™ offers a 14-day free trial so you can test the full platform — including auto and predictive dialing, reporting, and team management — before committing to a paid plan. No credit card is required to start your trial.
Do I need to sign a long-term contract?
No contracts, ever. Call Center Dialer™ operates on a simple month-to-month subscription. You can add seats, remove seats, or cancel your account at any time directly from your portal — no phone calls, no cancellation fees.
How quickly can I get set up and start dialing?
Most teams are live within minutes. Call Center Dialer™ is a fully self-service platform — sign up, configure your campaign settings, and start dialing the same day. New agent training typically takes less than an hour thanks to the intuitive interface.
How do I cancel my Call Center Dialer™ subscription?
You can cancel at any time from inside your account portal. Simply remove your seats and confirm cancellation — no support ticket or phone call required. Because plans are month-to-month, you will not be billed after your current period ends.
Is Call Center Dialer™ suitable for small businesses with just one agent?
Absolutely. Plans start at a single seat, making Call Center Dialer™ one of the few enterprise-quality dialers accessible to solo agents and small teams. As your business grows, you can add seats instantly without upgrading to a new plan tier or renegotiating pricing.
What devices can I use to make calls with Call Center Dialer™?
Call Center Dialer™ works on desktops, laptops, mobile devices, and traditional landlines. Because it is browser-based and cloud-hosted, there is no software to install and no PBX hardware to maintain — your team can dial from anywhere with an internet connection.
Where can I learn more about Call Center Dialer™ features and pricing?
Full feature details are available on the Features page and complete plan pricing is listed on the Pricing page at callcenterdialer.net. You can also reach the support team directly via the Contact page if you have questions specific to your call center's needs.